Terms of service

Terms of Service

These terms govern your use of valourier.shop, operated by VB MARKET LTD, a private limited company registered in the United Kingdom ("ValourierAtelier", "we", "us"). By using the site or placing an order, you agree to these terms.

1. Store and products

We sell hair styling tools and accessories. We describe and photograph products as accurately as we can. Colors may vary slightly by screen. Products are not affiliated with, endorsed by, or sponsored by any other brand unless explicitly stated.

2. Eligibility

You must be at least 18 years old, or the age of majority where you live, to place an order.

3. Orders and pricing

All prices are shown in [USD] and may change without notice. We may refuse or cancel an order, for example in case of a pricing error, suspected fraud, or stock unavailability. If we cancel an order after payment, we will refund you in full.

4. Payment

Payments are processed securely through Shopify Payments and other providers shown at checkout. You confirm that you are authorized to use the payment method you provide.

5. Shipping, returns and refunds

Shipping is covered by our Shipping Policy, and returns and refunds by our Refund & Return Policy. Both form part of these terms.

6. Product use and safety

Use electrical styling tools only as described in their instructions, with the correct voltage, and keep them away from water and out of reach of children.

7. Warranty

Products are covered by a [12-month] limited warranty against manufacturing defects from the date of delivery. The warranty does not cover misuse, accidental damage, or normal wear. To make a claim, email support@valourier.shop with your order number and photos or video of the issue.

8. Intellectual property

All site content, including text, graphics and logos, belongs to ValourierAtelier or its licensors and may not be copied without permission. Third-party trademarks, if mentioned, belong to their respective owners.

9. Limitation of liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of the site or products. Our total liability for any claim is limited to the amount you paid for the product involved. Nothing in these terms limits rights you have under consumer protection law.

10. Governing law

These terms are governed by the laws of England and Wales, without regard to conflict-of-law rules.

11. Changes

We may update these terms at any time. The version posted on the site when you place an order applies to that order.

12. Contact

VB MARKET LTD, 71-75 Shelton Street, London, WC2H 9JQ, United Kingdom support@valourier.shop · +1 410 832-4421